1 hour ticket response
Our team of tech support engineers is dedicated to giving fast answers to each of your questions. We’ll examine your customer support ticket once it’s been submitted and will respond with a solution to the problem within maximum 1 hour after the client support ticket submission. As a matter of fact, our average support ticket response time is twenty minutes.
A Top–Notch Support Service
Each member of our technical support staff has lots of years of experience in the shared website hosting sector and most of them have been with us for at least five years. They are all eager to answer all your requests in the most efficient manner possible.
An Intuitive Help Center
To help you find a quick hint on how to use a given service, we have incorporated a truly intuitive Help Center section in the Control Panel. You can browse through an enormous collection of web hosting account management articles and website administration articles, check out our F.A.Q. database or check out our instructional video tutorials.
