Even though the web hosting service supplied by the different companies seems the same, every provider has a customized platform with its own modifications and ways to accomplish specific operations. Because of this, a large knowledge base would be extremely helpful both for people with little or no prior experience and for technically seasoned individuals who will at some point learn how certain tasks are completed, but will waste valuable time in the meantime. The purpose of such a knowledge base is to make the service quick and easy to use, saving users loads of time and energy. The result is more gratified clients, since they can effortlessly find the info they wish, and much less work for the client support staff members, because usually most of the questions and difficulties that clients have are already outlined in the knowledge base. Provided that the articles are written well and cover more things, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Website Hosting

Our shared website hosting plans include a detailed knowledge base where you can find information on all the challenges that you could possibly come across and their resolutions. You can find out how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your email client are correct, but yet you’re unable to send emails, for instance. We have tried our best to be as comprehensive as possible and to encompass all the available options so as to help you save time and effort and to supply you with different solutions for each single issue. The knowledge base contains informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, while if you wish to browse through the whole list of articles, you should go to the all-encompassing Help section.